A full version of Baptist World Aid Australia’s Complaints Handling Policy is available for download here.

If you would like to provide feedback or make a complaint, please call us on 1300 789 991 or email us at [email protected].

If you are a child, and we have done something that made you feel unhappy, please email us at [email protected]. If you need help with writing out your complaint, please use this form.

If you believe there has been a breach of the ACFID Code of Conduct, you can lodge a complaint on their website.

If your concern relates to child safety or the sexual exploitation, abuse or harassment (SEAH) of an adult then please complete this form.